Cookies Policy

Last Amended, 22 August 2019.


  1. Cookies are small text files that are stored in a computer’s web browser memory. They help website providers with things like understanding how people use a website, remembering a User’s login details, and storing website preferences. This page explains how we use cookies and other similar technologies to help us ensure that our Services function properly, prevent fraud and other harm, and analyse and improve the Services in accordance with our Privacy Policy. Any capitalised term used and not otherwise defined below has the meaning assigned to it in the Privacy Policy.

How We Use Cookies

  1. Cookies play an important role in helping us provide personal, effective and safe Services. We use cookies on our website. We change the cookies periodically as we improve or add to our Services, but we generally use cookies for the following purposes:
    1. To Operate Our Services.
      Some cookies are essential to the operation of our website and Services. We use those cookies in a number of different ways, including:
      1. Authentication.
        We use cookies to remember Your login state so You don’t have to login as You navigate through our site and Your dashboard. For example, when You log into Your EquiLive account, we use a cookie so that You don’t have to login again as You navigate throughout the website.
      2. Fraud Prevention and Detection.
        Cookies and similar technologies that we deploy through websites and the Services help us learn things about computers and web browsers used to access the Services. This information helps us monitor for and detect potentially harmful or illegal use of our Services.
      3. Site Features and Services.
        We use cookies to remember how You prefer to use our Services so that You don’t have to reconfigure Your settings each time You log into Your account.
    2. To analyse and Improve Our Services.
      Cookies help us understand how to make our website and Services work better for You. Cookies tell us how people reach our website and our Users’ websites and they give us insights into improvements or enhancements we need to make to our website and Services.

How We Use Other Technologies

  1. Third Party Analytics.
    We use Google Analytics, which uses cookies and similar technologies, to collect and analyse information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices on the Google website. Please refer to the table below for more on how we use third party analytics.

How to Manage Cookies

  1. Your web browser may allow You to change Your cookie preferences, including to delete and disable EquiLive cookies. Please consult the help section of Your web browser or follow the links below to understand Your options, but please note that if You choose to disable the cookies, some features of our website or Services may not operate as intended.

Cookie Table

  1. Cookies that we commonly use are listed below. This list is not exhaustive but describes the main reasons we typically set cookies.
  2. EquiLive Cookies
    Cookie Name Purpose Persistent or Session
    XSRF-TOKEN Prevents cross site request forgery Session
    laravel_session Provides a unique session identifier for Users Persistent
    intercom-id-o1vk3h95 Provides a unique anonymous identifier for Users Persistent
    intercom-session-o1vk3h95 Keeps track of User sessions Session
  3. Third-party Cookies
    Cookie Name Purpose Opt-out Link
    Google Used for analytics and service improvement

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